Frequently Asked Questions
General Questions
What’s the difference between private and group safaris?
Group safaris are great for solo travelers looking to visit Africa on a budget. These tours offer set travel dates & itineraries where you explore with like minded travelers you meet upon arrival.
Private safaris are great for those looking for a more intimate, flexible safari. Private safaris are customized to your interests, accommodation preferences, travel dates, and are just for you and your pack!
We offer both types of tours, and have a team of safari experts who are specialists in customizing private tours
Can I customize my own itinerary?
What size are your safari groups?
Our group safaris in Tanzania have an average size of 3 to 4 people, with a maximum of 6 to a vehicle. Larger groups are welcome, however, keeping in mind more than one vehicle may be required.
Do I need travel insurance for a safari?
Having trip insurance is crucial for an African safari to protect against unforeseen events such as medical emergencies, trip cancellations, and lost belongings. We highly recommend obtaining travel insurance. Please see the link below for information from various insurance providers:
https://www.travelinsurance.com/?utm_source=pap&a_aid=65f492ef2ae02
What additional costs can I prepare for when going on an African safari?
Our safari packages include all accommodations, airport transfers*, park fees, meals, water (included with meals and on game drives), and the services of your safari guide & driver.
Additional costs may include passport & visa fees, souvenirs, tips for guides, drivers, & staff, bar beverages, laundry service, phone calls, & travel insurance (if you decide to purchase)
International airfare is not included.
*Some itineraries may not include airport transfers.
What forms of payment does Good Earth Tours accept?
We accept wire/online transfers, personal checks, money orders, bank drafts, or all major credit card payments*. Deposits are made when booking, and your remaining balance is due 90 days prior to your tour date.
*Credit card payments have a 3.5% surcharge
How far in advance should I book my safari?
Peak-season accommodations are in high demand, with some booking out 12–18 months in advance. Early planning at least 6 months in advance, can help ensure you can stay at your preferred lodges.
Can I bring my kids on safari?
Definitely! We offer family safaris that ensure activities for every member of the family, from the youngest of the pack to the oldest. Our safari planners suggest specific accommodation and activities based on what your family needs.
What type of accommodation will I be staying in?
One of our priorities when planning safaris is making sure you have lodging options. We offer levels of accommodation ranging from Value, Value-Plus, Premier, and Luxury, each catering to different comfort levels.
Do you offer group tours for solo travelers?
Yes! We offer both private and group tours. Our group tours follow set itineraries, depart on set dates, and are offered throughout Africa. Check out our group tours page to see our available tours.
Can I obtain a visa upon arrival?
This depends on your nationality and country you are going to visit. Majority of african countries do allow visa upon arrival. However, there are some that require you to obtain one prior to arrival such as Kenya & Uganda.
If you would like to find out more, see link below:
https://visarequirements.info/
Will I have a chance to interact with the local people on my safari?
Absolutely! We suggest adding a cultural visit during your trip to really immerse yourself. However, you can even start by talking to the Good Earth Tours team! Based in the US, Canada, & Tanzania, a lot of our team were born and raised in Africa, have been on safaris several times, and know the continent better than anybody else!
Wildlife Questions
What is the Great Migration?
The Great Migration is one of Africa’s most spectacular wildlife events, where millions of wildebeest, zebra, and gazelle move through the Serengeti & Masai Mara in the search of food and water. While many people think it happens just once a year, it’s an ongoing trek that is year round.
The mammals search for water which is based on rain, making it an unpredictable event. However, typically in late May – early June, the migration begins in the northern Serengeti as they cross the Mara River. Depending on the rain, they will then reach the Masai Mara in Kenya sometime in mid July – early August. After the short rains in November, the herds move back to the Serengeti towards southern pastures. Here they rest and feed until the calving season between January to March when thousands of baby wildebeest are born.
Where should I go in Africa to spot wildlife?
Where you go depends on what you want to see—whether it’s herds of elephants, big cats, or rare primates!
East Africa (Kenya & Tanzania) is best for the Great Migration, Big Five safaris, and vast savannas in the Serengeti & Masai Mara.
Southern Africa (Botswana, South Africa, Zambia) is ideal for luxury safaris, water-based game viewing in the Okavango Delta, and close-up encounters in Kruger or Chobe.
Uganda & Rwanda are perfect for gorilla trekking in misty mountain forests.
Health & Safety Questions
What does Good Earth Tours do to help me stay safe during safari?
Your safety is our top priority. Our expert local guides are trained in first aid and wildlife safety, and our well-maintained safari vehicles come equipped with VHF radios, and emergency supplies. We carefully select accommodations with high safety standards and that have medical evacuation plans in place. With 24/7 support and clear wildlife safety guidelines, you can relax and enjoy your safari with confidence.
What do I need to do to protect my health on safari?
We suggest consulting a travel doctor prior to your safari as they know what vaccinations and measures can be taken for specific destinations.
Are safaris in Africa safe?
Yes! Safaris in Africa are generally very safe when booked with reputable operators. Professional guides are highly trained in wildlife behavior and safety protocols to ensure a secure and enjoyable experience. Safari vehicles are designed & maintained for safety, plus lodges & camps have security measures in place, from fenced camps to trained staff.
Is it okay to drink the water?
While on a safari, it’s safe to drink bottled water, which is readily available throughout your trip. However, we recommend avoiding tap water to ensure your health and comfort during your adventure.
What immunizations or shots should I get?
Always consult your doctor for medical advice to see what preparations are needed before your safari. Vaccination requirements vary for destinations.
Should I bring malaria medication on my safari?
Yes, because malaria is common in Africa. We recommend you consult your local travel clinic or personal physician for the most appropriate anti-malaria medication for you.
We also recommend you take appropriate insect repellent because aside from diseases, mosquitoes and tsetse flies can be a nuisance without a strong repellant.
Food & Weather Questions
What is the weather like in Eastern Africa?
Eastern Africa has a warm, tropical climate with wet and dry seasons.
Rainy Seasons (March–May & November): Lush landscapes, afternoon showers, and fewer crowds.
Dry Seasons (June–October & December–February): Warm and sunny, with prime wildlife viewing. Temps range 60ºF–85ºF (16ºC–29ºC), with cooler mornings and evenings.
What is the weather like in Southern Africa?
Southern Africa has a warm, sunny climate with distinct wet and dry seasons.
Summer (Nov–Mar): Warm and rainy, with temperatures 75ºF–95ºF (24ºC–35ºC). Lush landscapes, great birdwatching, and seasonal flooding in areas like the Okavango Delta.
Winter (May–Aug): Dry season with cooler temps 50ºF–80ºF (10ºC–27ºC). Chilly mornings and evenings, but peak wildlife viewing as animals gather around water sources.
Shoulder Seasons (Apr & Sep–Oct): Mild weather with a mix of greenery and great game viewing.
Can you accommodate people with dietary restrictions?
Absolutely! Notify our booking team in advance and we can cater to vegetarian, vegan, gluten-free, or diabetic-friendly meals easily.
What is the food like on safari?
Whether you are on a lodge or camping safari, this is a typical menu you can expect:
Breakfast: coffee, tea, oatmeal, yogurt, tropical fruits, fruit juice, scrambled eggs/omelet, sausage, toast, butter, honey, and jam.
Lunch: hot tea, coffee, chips, sandwiches, biscuits, pancakes with honey or jam, and fruits.
Dinner: soup, cooked meat, or vegetarian meals, fruits, fruit juice, and a variety of hot drinks.
Climbing
When is the best time to climb Mt. Kilimanjaro?
The best time to climb Kilimanjaro is January–March and August–September when the weather is clear and dry, offering great views and comfortable trekking conditions. These months attract more climbers, so expect busier trails.
The low season (April–June) brings heavy rain, slippery trails, and poor visibility, making it more challenging. While experienced hikers may still trek during this time, most climbers prefer the drier months for a safer and more enjoyable experience.
Does climbing Mt. Kilimanjaro require technical skills?
No, climbing Kilimanjaro does not require technical skills like rope work or mountaineering experience. However, you must be in good physical condition to handle the altitude and long trekking days. If you can run or hike for 30+ minutes without extreme fatigue, you’re likely fit enough for the climb.
Anyone with heart, lung, or respiratory issues should consult a doctor before attempting the trek. Proper acclimatization and listening to your body are key—never push through extreme fatigue or severe altitude sickness. Mental determination is just as important as physical strength for reaching the summit!
Are park fees included in my tour cost?
Yes, our Kilimanjaro and Safari prices include park fees and all other applicable fees and taxes.
Do your Tanzania trips include transfers for those arriving in Nairobi, Kenya?
Yes, we include a free Nairobi-Arusha-Nairobi bus shuttle transfer for those arriving/departing from Nairobi. Please be advised that there are two daily bus shuttle transfers between Nairobi and Arusha, leaving either place at 08:00 and 14:00, and arriving at the other destination at 12:30 and 18:30, respectively.
We can pick you up from Nairobi’s Jomo Kenyatta International airport and most hotels in or near Nairobi City center. You will need to be ready at least half an hour before the scheduled times. Please be advised that the most convenient airport will be Kilimanjaro International Airport (JRO).
Can children climb Kilimanjaro?
The minimum age limit set by the National Park Authorities for trekking to Uhuru Peak is 10.
What is the weather like on Mount Kilimanjaro?
Equatorial to arctic conditions are present on Kilimanjaro, depending on the altitude. The range begins on the warm, dry plains with average temperatures of 86 F, then ascends through a broad belt of wet tropical forest and zones with generally decreasing temperatures and rainfall, to the summit where there is permanent ice and below freezing temperatures. The temperature at the top of the mountain gets as low as -13 F.
How long does it take to reach the summit?
Climbing through the Marangu route, one can reach the summit in 5 or 6 days, including a day and a half of descending. On the Machame, Lemosho, and other routes, it is customary to reach the summit in 6 or 7 days, including a day and a half of descending.
What kind of climbing gear do I need?
Good Earth Tours provides sleeping tents & mattresses for our climbs.
You need to bring the following items: hiking boots, thermal underwear, warm clothing–tops & pants, water & windproof pants and shells, socks (at least 6 pairs), winter hat/balaclava to cover head & ears, water bottle, gators for wind and mud, gloves (wind & waterproof), neck warmer or scarf, sunglasses, flashlight with extra batteries, walking stick, sleeping bag & rainwear.
Can we leave excess luggage behind while trekking?
Yes, excess baggage can be left with us or at the hotel, where it will be secured. Valuable items, including cash, should be specified.
How do I cope with the change of altitude? Are rescue facilities available?
Proper acclimatization is when your body adjusts well. And it can only adjust well when you increase your elevation little by little, and give it enough time to adjust to each new altitude bump.
Yes. However, only the Marangu route has a reliable, adequately equipped rescue team. Rescue services on other routes are done by contacting the Park Headquarters, which sends a rescue team. The mountain rescue fees cover rescue services from the top to the base of the mountain. We recommend the flying doctor service membership (a $50 value) to cover a flight from the mountain’s base to your hospital.
What accommodation is provided for the 2 nights included in the climbing package?
Accommodation for the climbing package is at a mid-class hotel that includes rooms with ensuite bathrooms, mosquito nets, a bar, and a restaurant. It is located in a quiet neighborhood. For those who prefer something more luxurious, we can upgrade this to a five-star hotel for an additional charge.
What kind of accommodation is available during a climb?
The Marangu route offers accommodation in dormitory-style huts with beds and mattresses. For all other routes, accommodation will be based on camping in established campsites. Since a few climbers are allowed on the Marangu route at any given time, booking your spot well in advance is necessary.
What is the food like during the climb?
Breakfast: coffee, tea, porridge, fruits, fruit juice, scrambled eggs/omelet, sausage, toast, margarine, honey, and jam.
Lunch: hot tea, coffee, chips, sandwiches, biscuits, pancakes with honey or jam, and fruits.
Dinner: soup, cooked meals (these include chicken/beef with rice, sliced fresh carrots and green beans, mashed potatoes), salads, fruits, fruit juice, and a variety of hot drinks.
Do you accommodate people with dietary restrictions?
Absolutely! Our skilled cooks are happy to accommodate your dietary restrictions and allergies (such as Gluten Free, Vegetarian, Vegan, Kosher, or Halal). Just let us know your preference at the time of booking.
Who prepares the food on the mountain and how?
Our cooks, also serving as porters, prepare food for you. They will also boil, filter, and refill your empty water bottles for you.
All our meals are prepared on portable kerosene and gas stoves. Our environmental low-impact policy prohibits us from using firewood on the mountain.
What about drinking water?
We recommend drinking 4 – 5 liters daily and sipping liquids frequently. Water is best, but fruit juices are a good supplement. You must always carry your water bottle as dehydration is a significant issue and staying hydrated is key to your health and safety. The air is arid above 13,123 feet so avoid panting and try to breathe through your nose—control sweating by wearing clothing that will wick away moisture and layer your garments. Monitor your urine: output should be at least 1.6 quarts per day, and the urine should be clear.
Can we buy drinking water/soda on the Kilimanjaro climb?
Yes, drinking water and soda can be purchased on the mountain on the Marangu route, although it is much more expensive than in the town of Moshi or Arusha. Good Earth does, however, ensure that there will be enough water available to you on the mountain.
How many climbers will there be on the trek?
How many guides, porters, and cooks will be with us?
This depends on the number of people in your group. You will have one lead guide, assistant guides (serving as porters), and porters (including skilled cooks). We guarantee enough porters for your luggage, food, and water.
Do you have luggage (weight/size/number) limitations on your climbs?
Unlike most other companies, we do not have luggage limitations on our climbs. We also provide free storage for items you do not want to bring on the climb.
What if one of us gets sick and has to return?
Do you provide a free transfer if a climber has to return earlier than a scheduled day?
Unlike most other companies that charge about $100, we provide a free transfer from the mountain to the hotel should a climber return earlier than planned.
What shots should I get?
For medical advice, it is always best to consult your doctor. Please get in touch with the Tanzania embassy in your country for any updated info on the minimum requirements to get into Tanzania or Kenya, if any.
Can you include airfare?
Yes, we can. We have a good working relationship with a wholesale travel agent who can assist with booking international flights at reasonable prices. Let us know so we can help you further with this.
What additional costs can I expect when I travel with Good Earth?
Our prices include almost everything. The only extra costs you will incur are tips for your guide, cooks, and porters, some of the climbing gear, and meals not listed on your itinerary.
How much is a good tip?
Please see our tipping guideline at the bottom of the page
Is my payment going to help local African communities?
Yes! We are a majority-owned African company and support the communities we operate in. A percentage of your money goes to local projects that we support, including Nambere Primary School and the Comeca Environmental Organization.
Can I use a credit card to pay for my climb?
We accept Visa and MasterCard for your deposit only. The balance is due 90 days before departure and is payable by check/cheque, wire transfer, or money order. If you’d prefer to pay the balance on a credit card, there will be a 3.5% surcharge levied
What is the deposit amount to hold my space?
There is a minimum deposit of at least $500/person for Kilimanjaro trekking bookings.
What happens if I need to cancel my trip?
Cancellations received more than 90 days before departure: $500 per person per tour or extension 89 – 60 days, 20% of the tour price 59 – 30 days, 50% of the tour price 29 – 15 days, 75% of the tour price 14 days or less, 100% of tour price.
Do you charge more in case other people cancel a trip?
Absolutely not! Once we receive your deposit, both price and departure are guaranteed.
Tipping Suggestion
It costs each trekker about $55/day to tip the entire climbing crew (i.e., leading guide, assistant guide(s), porters, and a cook), so for a 6-day trek, it would cost you about $330 for tipping and tipping is done at the end of the trip.
The recommended tips from a group (not for each climber) are as follows:
Leading guide: $18/day
Assistant guide: $14/day (for each assistant guide)
Porters: $6/day (for each porter)
Cook: $12/day
Cook’s assistant/waiter: $6/day
The typical number of crews for a climb is as follows: *
1 climber: 1 Guide, 4 – 5 Porters, 1 Cook
2 climbers: 1 Guide, 1 Assistant Guide, 9 – 10 Porters, 1 Cook & 1 Cook’s assistant
3 climbers: 1 Guide, 1 Assistant Guide, 11 – 12 Porters, 1 Cook & 1 Cook’s assistant
4 climbers: 1 Guide, 1 Assistant Guides, 15 – 16 Porters, 1 Cook & 1 Cook’s assistant
5 climbers: 1 Guide, 2 Assistant Guides, 20 – 21 Porters, 1 Cook & 1 Cook’s assistant
6 climbers: 1 Guides, 2 Assistant Guides, 24 – 25 Porters, 1 Cook & 1 Cook’s assistant
* The above crew numbers are based on all routes except the Marangu route. On the Marangu route, we stay in huts, which means fewer porters as no tents need to be carried on that route. It results in an average number of 3 porters per climber on the Marangu route Versus 4- 5 porters per climber on other routes.
The above are just recommended tipping amounts and can be tipped more or less depending on how satisfied you were with the services provided by your climbing crew.
Our office staff will meet with your group at the end of the climb to get your feedback on how the trek went, and we always appreciate any suggestions that may improve our services. Also, if there were any problems with your climb, we ask you to mention this to the office staff and the booking agent who has handled your booking.
Our goal is to employ and keep the best staff and ensure our climbers have great memories of their climb, bringing them back and recommending us to others.